ALL ITprep - Exam Success Guarantee & Refund Policy

Allitprep.com delivers top-tier IT preparation materials designed to ensure your exam success. Our primary goal is to support you in achieving certification with highly authentic and carefully crafted resources for a wide range of exams.  Features of ALL ITprep:

  • Expertly Compiled Questions & Answers - Our materials are developed by seasoned IT professionals with years of experience. We regularly update content based on the latest exam patterns, ensuring an impressive 95% coverage of real exam questions.

  • Unparalleled Customer Support - ALL ITprep  offers exceptional, around-the-clock customer service. Our experts are available 24/7 to assist with any technical or content-related questions post-purchase.

  • Guaranteed First-Attempt Success - Confident in the quality of our products, we offer a full refund if you do not pass your exam on the first attempt. With ALL ITprep, you have everything needed for success in any certification exam. Rely on ALL ITprep for proven, up-to-date resources to achieve your certification goals confidently. 

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  1. Claim Period: Refund claims are not accepted after 30 days from the purchase date.
  2. Preparation Requirement: You must study the provided materials for at least 15 days before attempting the exam to qualify for a refund.
  3. Retired Exams: The guarantee does not apply to exams that have been retired.
  4. Candidate and Account Information: Refunds are not valid if the candidate’s name differs from the account holder’s name.
  5. Email Consistency: Refunds are not applicable if the candidate's email differs from the one used with the payment processor (e.g., Stripe, PayPal).
  6. Proof of Purchase and Exam Results: To claim a refund, send your ALL ITprep invoice number along with a failed exam result PDF or screenshot to info@allitprep.com within 7 days of receiving the result.
  7. Incorrect Product Purchases: Claims cannot be processed for incorrect products once downloaded and installed.
  8. Expired Orders: Orders are eligible for a refund only within 90 days of purchase.
  9. Refunds are not applicable for Unlimited Access packages.
  10. Refunds are not valid for Training Courses. 

For all cases listed above or any others related to the refund policy,ALL ITprep reserves the right for final interpretation.

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